Certified ScrumMaster™ (CSM)

Our Certified ScrumMaster™ course is a highly interactive and energetic learning experience.  We use collaborative exercises and immersive activities to introduce and reinforce important fundamental aspects of Scrum, and provide our students with specific tools and techniques that they can bring back to their own organizations.

For organizations looking to achieve a baseline of agile knowledge across roles and teams, the CSM course provides the best overview of Scrum practices applicable to all skill sets and in all areas of an organization, both technical and non-technical. 

Who Should Attend?

This course is recommended for all roles and backgrounds, you do NOT need to have any prior understanding or experience in Scrum to attend! The CSM course is designed to introduce you to the basics of Scrum, and as such all are welcome to join and achieve CSM Certification.

Professionals that would benefit from attending this course include Scrum Masters, Product Owners, Development Team Members, Agile Coaches, Development personnel (managers and staff), Testing personnel (managers and staff), Project Managers, and Program Managers. This is just a sampling of those that would gain something from this course.  We welcome students from all industries and experience levels to join us for this interactive and immersive learning experience!


Below is a summary of the topics covered in our CSM course. The learning experience covers all elements of the Content Outline and Learning Objectives identified by the Scrum Alliance, presented in an interactive and exercise-based format. The design of the course has been refined over several years and focuses on developing a collaborative learning experience.

Learners will be introduced to the foundational aspects of agility in addition to an overview of Scrum.  It is crucial that anyone involved in Scrum has a shared understanding of these topics.  This module helps to form the basis for the rest of this course by focusing on the Agile Mindset, Values, Principles, and Practices in a set of interactive and creative exercises.

Scrum Roles
Those that wish to be successful in their implementations of Scrum must have a clear understanding of the three Scrum Roles.  Learners will explore the activities and responsibilities of the Scrum Master, Product Owner, and Development Team at a low level to understand the differences and relationships between these three roles.

Product Backlog Topics
The Product Backlog is a vital artifact that enables Scrum Teams to deliver a stream of value to the market.  This module focuses on defining the Product Backlog and Product Backlog Items, alongside the popular technique of representing them in User Stories.  Learners also explore techniques to add detail, estimates, and ordering to Backlog Items.

Sprint Events – Pre-Execution
Learners are introduced to the concepts of a Sprint, the fundamental development unit in Scrum (limited to one month or less).  This module focuses on defining concepts including the Increment and the Definition of Done.  Learners will explore Sprint Planning, learning techniques to craft a simple Sprint Goal and a well understood Sprint Backlog.  

Sprint Events – Execution
This module begins by introducing facilitation concepts supporting the Daily Scrum.  Learners then explore the Sprint Review and Sprint Retrospective.  They will explore techniques to capture feedback, enabling the Scrum Team to interact with stakeholders to determine what to do next, and ways to improve their own interactions and streamline their delivery of value.

Practical Application
The Interactive Simulation sets our learning experience from all others, blending a mix of fast-paced exercises and engaging conversations that has learners practice all elements of Scrum.  Teams will inspect and adapt based on their activities, receiving valuable hands-on experience and personalized coaching to help crystalize the class topics.