Certified Scrum Product Owner™ (CSPO)

This 2-day course will have participants explore techniques and tools used by effective Product Owners operating within Scrum.  Starting with a recap of the fundamentals of Scrum, learners will explore concepts including but not limited to product vision creation, crafting personas, product backlog item creation, story mapping, release planning, backlog refinement, and other techniques and practices used by effective Product Owners.

Upon completion of this course participants will be granted the Certified Scrum Product Owner certification, recognized by the Scrum Alliance. 

Who Should Attend?

This course is recommended for individuals interested in exploring and expanding on the role of the Product Owner on teams leveraging all aspects of Scrum. The ideal attendee should have a fundamental grasp of the elements of Scrum including the values and principles, scrum roles, sprint activities and practical application of the framework.


Below is a summary of the topics covered in our CSPO course. The learning experience covers the Content Outline and Learning Objectives identified by Scrum Alliance, presented in an interactive and exercise-based format, including individual, pair, and table-based activities. The design of this course has been refined over several years to provide aspiring Product Owners a wide range of tools and techniques to make them successful.

Scrum Foundations 
Students are introduced to the foundational aspects of agility and Scrum. Understanding the values and principles of Scrum help form the basis for the rest of the course.    

Scrum Roles  
Students explore the three recognized roles within Scrum and how the activities and responsibilities are divided among them. Being able to differentiate between the activities of a Product Owner, separate from a Scrum Master and the Development Team, is critical for the success of the entire team.    

Product Backlog Topics 
Students focus on the aspects of the Product Backlog and Product Backlog Items.  Additional topics covered in this section include Personas, User Stories, and Acceptance Criteria.      

Product Backlog Refinement 
Students will concentrate on the Backlog Refinement Activity, exploring activities around adding appropriate detail, estimates, and ordering of Product Backlog Items.  These Product Owner skills set the Scrum Team up for success by establishing mutual understanding and providing clarity.    

Sprint Concepts  
Students learn about a Sprint and the characteristics of this time-box within Scrum.  Additional topics of focus include the Increment and the Definition of Done.    
Sprint Events  
Students will explore the events that comprise a Sprint, focusing on the different goals, attendees, length, and overall intent of each activity.  Product Owners have a different and critical part to play in each of these.    

Considerations and Assumptions 
Students interact with one another to experience and discuss situations that will very likely present themselves during their Product Owner activities. Learning the concepts of Suspending Judgment, Anti-Patterns, Facilitation, and Decision-Making techniques will assist Product Owners in their day-to-day responsibilities. This section concludes with activities around validating assumptions, differentiating between types of risks and learning costs.    

Customers and Product
Students focus on a set of techniques used to connect Customers and Users with their teams, building the empathy needed to deliver great products.  Concepts in this module include identifying customer segments, visioning techniques, and building an “elevator pitch”.    

Value and Communication  
Students gain an understanding of strategy, mission, goals, and value.  This module involves interactive activities focused on identifying small sets of functionality, techniques to measure value, and pitching concepts of Scrum to different audiences.