Certified Scrum Product Owner™ (CSPO)

This 2-day course will have participants explore techniques and tools used by effective Product Owners operating within Scrum.  Starting with a recap of the fundamentals of Scrum, learners will explore concepts including but not limited to product vision creation, crafting personas, product backlog item creation, story mapping, release planning, backlog refinement, and other techniques and practices used by effective Product Owners.

Upon completion of this course participants will be granted the Certified Scrum Product Owner certification, recognized by the Scrum Alliance. 

Who Should Attend?

This course is recommended for individuals interested in exploring and expanding on the role of the Product Owner on teams leveraging all aspects of Scrum. In addition to aspiring Scrum Masters and Product Owners, team members in all roles can benefit from this course, helping them to better empathize with and understand the perspective of the Product Owner in team interactions. Outside of the delivery team, organizational business leaders and management can gain insight into the agile planning and value driving processes. This perspective is critical for agile success at the enterprise levels.


Below is a summary of the topics covered in our CSPO course. The learning experience covers the Content Outline and Learning Objectives identified by Scrum Alliance, presented in an interactive and exercise-based format, including individual, pair, and team-based activities. The design of this course has been refined over several years to provide aspiring Product Owners a wide range of tools and techniques to make them successful.

Students begin the learning experience with an introduction to the Agile Manifesto, including the Values and Principles that lay the foundation for the Agile Mindset.  We explore the concepts of Empiricism as an approach towards decision making that forms the basis for the Scrum Framework.  These interactions and discussions are crucial to aspiring Product Owners, empowering not only their own decision-making skills but helping to create an environment for their team members to work together to deliver a stream of value.  

Scrum Roles  
Aspiring Product Owners must have a basic understanding not only of their own part to play in Scrum, but also of those that they work with on a regular basis. Students are introduced to the Scrum Team, a small but powerful group of professionals. We focus on the different and regular activities of the Product Owner as well as the Developer and Scrum Master on their own before looking at the three roles from an overall teamwork point of view. This sets Product Owners up for success by helping “draw the lines” to illustrate how they fit into this team.  

Product Backlog Topics 
One of the major focuses of the Product Owner is on the maintenance of the Product Backlog. This module introduces a mixture of concepts, theory, and concrete practice to students to support these activities. We will introduce concepts from the newest version of the Scrum Guide, and techniques around finding the humanity in the work we identify for key stakeholders.  

Expanding on the previous module that focused on the Product Backlog, Students are exposed to the fundamental concepts of User Stories in this module.  While not a required element of Scrum, this popular but often misunderstood approach can be a “make or break” factor in a Product Owner’s success.  Highlights of this module include tools and techniques to collaborate with team members to author User Stories and their related Acceptance Criteria.

Once an idea has become a Product Backlog Item, a Product Owner needs to further refine those items into something that could be worked on in the future.  Students focus on the Backlog Refinement activity, where the appropriate level of details, ordering, and sizing are added to individual Product Backlog Items.  This module concludes by defining the key concepts of the Increment as well as the Definition of “Done”.

Scrum Events 
Product Owners must understand the different conversations that make up a Sprint, the “heartbeat” of Scrum. This module focuses on the Sprint itself and its characteristics before taking a lower level look at the activities and discussions that occur during Sprint Planning, execution of the Sprint, the Daily Scrum, the Sprint Review, and the Sprint Retrospective. We will focus on Product Owner-centric behaviors and activities that happen prior to, during, and immediately after each event as well as pitfalls and anti-patterns to avoid in order to set the team up for success.  

The Big Picture 
Product Owners need to see not only how different parts of the overall framework influence one another, but also how they fit into that system. This portion of the learning experience looks at these concepts in a set of challenging and interactive exercises. This module “zooms out” and looks at the interrelationships between events and ties together the ideas of a Vision with the more tactical elements of the Sprint Backlog.

These activities test the student’s knowledge of not just the framework but how their activities as a Product Owner influence everyone around them. We will explore the “Life of a Backlog Item”, the day-to-day activities of a Product Owner, and complete a capstone exercise that pulls all the elements of the framework together.